[tab name='Valid trains and buses']
- Non-reserved seats on Bullet Train "HOKURIKU SHINKANSEN" (Tsuruga⇔Kurobe-Unazukionsen)
- Non-reserved seats on Limited Express Trains.

- Rapid Services, and Local trains on JR-WEST Conventional lines
- The pass is only valid on WEST JAPAN JR BUS route buses within the valid area. The pass cannot be used on expressway buses.

[tab name='Eligibility & Conditions']

• This rail pass is available only for foreign visitors who enter Japan with a non-Japanese passport under the entry status of “Temporary Visitor”.
• e-Ticket Exchange Order (MCO) is valid for 3 months from the issue date
• Child (6 - 11years) rate remain 50% of the adult rate
• All prices are in Australian dollars and are subject to change due to the exchange rate
• Accept VISA and MASTERCARD *No surcharge
• Abandoned Cart and unpaid bookings records will be deleted after 72 hours of transaction without notice
• Booking made after hours and on weekends & Public Holidays will be processed on the next business day *Office Trading Hour

Email delivery

*Applicable to online booking made between Mon-Fri, 9am-4:30pm Sydney time

[tab name='Q&A']

Q. When & how will I receive the e-ticket Exchange Order?
A. Ticket Exchange Order (MCO) will be sent by email on the booking day.
*Applicable to online booking made between Mon & Fri, 9am to 4:30pm Sydney time

Q. Where do I enter my name for the JR West pass?
A. Passenger's full passport name is not required for JR West e-ticket rail pass.

Q. Where do I exchange the e-ticket MCO?
A. Location of the exchange office for Hokuriku Area Pass.

Q. How do I exchange the e-ticket MCO using the ticket vending machine?
A. How to Exchange the E-ticket by Ticket Vending Machine